FAQs
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Product & Customization
Samples & Prototyping
Orders & Production
Logistics & Delivery
Payment & Policies
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Can I request adjustments for future orders?

Yes, we welcome feedback and can adjust fabrics, sizing, or designs for future production runs.

Do you offer customer support after delivery?

Yes, our team provides after-sales support for product issues, reorders, and long-term cooperation.

What if I receive defective products?

We offer replacements or refunds for defective products after quality inspection confirmation.

What is your refund or cancellation policy?

Orders can be canceled before production; after production begins, cancellation or refund depends on the situation.

Do you require a deposit for bulk orders?

Yes, a 30% deposit is required before production, with the balance due before shipment.

What payment methods do you accept?

We accept bank transfer (T/T), PayPal, and L/C for flexible international transactions.Core Keywords: Activewear Payment Terms, Yoga Clothing Supplier, Fitness Apparel 

How long does delivery take?

Delivery time depends on the shipping method: express 5–7 days, air 7–12 days, sea 25–35 days.

Do you ship internationally?

Yes, we ship activewear worldwide, serving brands across North America, Europe, Australia, and Asia.

What shipping methods do you offer?

We provide air, sea, and express shipping (DHL, FedEx, UPS) depending on order size and delivery urgency.

Can I customize fabrics, colors, and sizes?

Yes, we offer full customization for fabrics, colors, sizes, and logos to meet your brand needs.

What is your minimum order quantity (MOQ)?

Our standard MOQ is 200 pieces per style, but we can support lower quantities for new brands or trial orders.

Can you make samples based on my own designs?

Yes, we support OEM/ODM services and can create samples based on your design drafts or inspiration.

Do I need to pay for samples?

Yes, a sample fee is required, but it can be refunded or deducted once bulk production orders are placed.

How long does sample prototyping take?

The standard sample prototyping time is 7–10 days, with slightly longer timelines for complex designs or special techniques.